Policies

Minimum Night Stay: 
We have a two (2) minimum night stay during the high season - May 1 thru October 31.  One night stay available during the other months.  Our room rates are based on 4 persons for luxury and deluxe suites, 6 persons for the extended suite and the presidential suite.

Check In/Out:
Check in time is 3:00 pm and check out time is 11:00 am. Arrangements for late arrivals should call Rose at 910-232-6034.  Please no early arrivals due to guest overturn.

Changes and Cancellations:
Changes/cancellations require a 7 day notice before the first day of your reservation.  All wedding parties and group reservations require a 15 day cancellation notice ( before the first day of the reservation).  This must be done by phone to the Innkeeper. You will be given a cancellation number to avoid charges. Any cancellations made within the 7 or 15 day limit one night’s stay + tax will be charged for each room reserved.  No-shows or early departures will result in forfeiture of the entire stay charges.  We cannot be responsible for travel delays, weather, sickness or early departures.

Smoking/Pets/Damages:
The Inn has a no smoking policy within the boundaries of the suite and the deck.  The Inn cannot accommodate any Pets.  Rooms are checked before and after each guest.  Any damage to the property will be assessed and charged to your credit card.  (Smoking and pets will result in a $500.00 cleaning fee, charged to your credit card)

Payment:
Reservations are held only with a valid Mastercard or Visa.  Check are accepted but must be received 7 days prior to arrival for deposit. Checks are not accepted after arrival.

You are coming to a very special place.  We are delighted when our guest experience the peace and serenity that can be found here at South Harbour Village; if you have any questions, please give us a call at (800) 454-0815 or email us.